California Residents:
All Mototec products are EPA approved but not CARB approved. If purchased on or from https://dandmmotorsports.com are for COMPETITION PURPOSES ONLY and cannot be registered in the state of California. Other brands such as Apollo, Linhai, Johway, Fanpower, Vitacci, Odes, Mikilon, Jiajue and Bashan are EPA and CARB approved. As such, they can be titled as usual with the California DMV.
Pricing:
All prices are listed in US dollars. Prices are subject to change at any time without prior notice. Acceptable forms of payment are Paypal, Paypal Credit, Cash, VISA, MasterCard, AMEX and Discover. Wire transfers are required for large orders. No type of check under any circumstance will be accepted. All merchandise remains property of D & M Motor Sports until payment is realized.
Returns:
D & M Motor Sports will not accept unauthorized returns. If you need to return an item, please contact us prior to doing so. If conditions for the product return as stated below are met, we will issue you a return authorization number (RA #) that must be marked on your return package. With the exception of returns caused by our error, shipping costs for returned items will be buyer’s responsibility as well as the original shipping charge and a 10% restocking fee. No return will be accepted without invoice number or date of sale. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and in transit back to D & M Motor Sports within 10 days of receiving the product. Items will be inspected prior to issuance of any refund or credit.
Damaged / Defective Items:
D & M Motor Sports will ship out free replacement parts if any shipping damage occurs or products arrive with missing/defective parts. Shipping of warranty parts is only covered if shipping within the 48 contiguous states. Customers are responsible for replacing these parts. Should the item be majorly damaged beyond warranty repair, D & M Motor Sports, at their descrection, will offer a return or ship a replacement unit. If damage is not reported to us within 10 days of receiving the item, the shipping companies will not honor the damage claim and the customer will be responsible for the shipping charges. For items shipped LTL Freight, damage must be noted with the driver on the delivery receipt at time of signature, or for concealed damage, they must be notified within 5 days of receiving, otherwise the claim will be denied.
Lost or Stolen Items: (Signature Service & Shipping Insurance)
D & M Motor Sports is not responsible for any products lost or stolen after being left at a business or residence without the signature service purchased on the order. This is because FedEx will automatically deny all claims without signature. If a product is not received, FedEx advises the customer to file a police report for theft and claim it on homeowner’s insurance.
We also offer shipping insurance through FedEx for an additional fee. If a product is lost in transit, FedEx will pay the entire insured value, but if additional insurance is not on the package, they will only cover the minimum $100 insurance plus the original shipping charge.
Example of no coverage: If insurance is on a package, but the package is delivered without a signature and the customer claims they did not receive it, FedEx will not pay the claim. Only when lost in transit, not after showing delivered.
Incorrect Product Specifications and/or Pictures:
Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed picture, usually due to product improvements over time. D & M Motor Sports is not responsible for original or return shipping fee’s should the spec’s or picture be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.
Guarantee:
D & M Motor Sports products are guaranteed to be quality merchandise. Many products carry a Manufacturer’s warranty. D & M Motor Sports will pass this warranty on to the buyer. Buyer should notify D & M Motor Sports immediately upon discovery of any product defect. Defective items must be returned for replacement in accordance with our return policy and at buyer’s expense. We will replace all defective items that meet the return/replacement requirements, but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested. *Any used product offered by D & M Motor Sports (wheels, or any other parts) are not included in these policies unless otherwise noted.
Product Use:
Some products sold by D & M Motor Sports may not be approved for highway use or public roads. It is the complete responsibility of the buyer to ensure that their vehicles are operated by all federal, state and local laws. Buyer assumes all liability and risk associated with the use of motorized products and holds D & M Motor Sports and its owners harmless of any liability.
Credit Card Charge-backs
By purchasing a product from D&M Motore Sports, once that product has shipped you agree that you waive your right to charge back your credit card under any circumstance and will handle any and all issues in accordance with all our policies. The charge back process is expensive and time consuming for the merchant and issues can be resolved in an efficient matter by allowing our team to work with you. The first step is always to contact us at dralls@dmwholesalepowersports.com
Typographical Errors
In the event that a $( D&M Motor Sports) product is mistakenly listed at an incorrect price, $( D&M Motor Sports) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. $( D&M Motor Sports) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, $(D&M Motor Sports) shall issue a credit to your credit card account in the amount of the incorrect price.